Return & Refund Policy

Effective Date: 24/Feb/2026

At Sai Aari Enterprises, we strive to provide high-quality Aari work materials, embroidery supplies, and jewelry-making products. Please read our return and refund policy carefully before placing an order.

1. Return Eligibility

We accept returns only under the following conditions:

The product received is damaged during transit
The wrong product was delivered
The product has a manufacturing defect

To be eligible for return:

You must notify us within 24 hours of delivery
Proper photo/video proof must be shared
The item must be unused and in original packaging

2. Non-Returnable Items

The following items are not eligible for return:

Used products
Items damaged after delivery
Clearance or discounted sale items
Customized or bulk wholesale orders

Due to the nature of embroidery and jewelry-making materials, minor color variations may occur and will not be considered defects.

3. Return Process

Contact us within 24 hours of delivery.
Share order details and photo/video proof via WhatsApp or email.
After approval, we will guide you with return instructions.

Return shipping charges may apply depending on the case.

4. Refund Process

Once the returned product is received and inspected, we will notify you.
Approved refunds will be processed within 5–7 business days.
Refunds will be credited to the original payment method.
In certain cases, we may offer a replacement instead of a refund.

5. Order Cancellation

Orders can be cancelled only before dispatch.
Once the order is shipped, cancellation is not allowed.

6. Contact Information

For return or refund requests, please contact:

Sai Aari Enterprises
📞 Phone: 9943498971
📧 Email: saiaarienterprises@gmail.com
Business Hours: 10:00 AM – 7:00 PM (Monday to Saturday)